Shape Magazine Digital FAQs

Shape Magazine Digital Edition FAQs

For help with your digital edition, call 1-800-846-4004 or visit our Shape customer feedback page by clicking here.

Digital Access

Q. How do I get the Shape Digital Edition?

A. The Shape digital edition is available through the following platforms. Click below to get started:

  1. iPad®

Q: I am a digital subscriber. How do I access my digital edition?

For iPad®

  1. Download the app from the Apple App Store: .
  2. Tap the “Digital Access” button.
  3. Enter your Email Address and tap “Continue.”
  4. Enter your name and create a password, then tap “Continue.”
  5. Verify your account by entering you account number. To access your account number, refer to your confirmation email or call 1-800-846-4004.
  6. Then tap “Submit.” If you have already registered on, you will be taken to a page that says, “Thank you for verifying your subscription” at the top of the page.
  7. Tap the “sign in” button in the top left corner and enter your email address (that you supplied on a previous page), along with your registration password. If you have forgotten your password, click on “I forgot my password” on the sign-in page.
  8. Your issues will be available for download.

Q: I want to use my account number to access my digital edition. How do I find it?

A: You can access your account number in your confirmation email or by calling 1-800-846-4004

Q: I am a print subscriber. Can I get the digital issues as part of my subscription?

A: A print subscription does not include free access to digital issues.

Q: Can I buy a subscription to Shape magazine on my device?

A: Yes. Monthly and annual subscriptions are available, as well as single issues. You can subscribe or download issues in the app store. Shape is published 10 times a year.

General iPad FAQ

Q: How do I cancel my digital subscription from my iPad?

  1. On your iPad, go into your Settings app and select “iTunes and App Store” from the list.
  2. Tap “Apple ID.”
  3. Tap “View Apple ID” and then type in your password.
  4. Under Subscriptions, select “Manage,” and choose the title you would like to cancel.
  5. If you have a monthly subscription, select “cancel subscription.”
  6. If you have an annual subscription, turn auto renew off. Your subscription will cancel at the end of your term.

Q: How do I delete and reinstall the app on iPad?

A: From the newsstand, tap and hold down the magazine app icon until it starts to shake. Tap the black “X” in the top- left corner, and tap “Delete” in the notification box. Return to the Apple App Store and reinstall the magazine app. If you have already purchased issues, you can re-install them for free: tap “Sign In” in the top right-hand corner and log in using the email address and password you set up from your previous account. Then re-download previously purchased issues.

Q: How do I restore issues I purchased as a subscription through my iPad?

A: Please open the app and tap on the “Gear” button in the upper right-hand corner. You will then need to tap on “Restore All Purchases” and enter the same iTunes information you used to purchase the issue or subscription. You may then return to the Library screen and all available issues should now have a “Download” button next to them.

General Tablet Edition FAQ

Q: If my issues are taking awhile to download, is there a way to speed this up?

A: Make sure you have a strong WiFi connection. The issues will not download over a 3G connection. If there are other devices currently on your WiFi connection, consider disabling them temporarily until the issues are done downloading. You may also want to see if any other downloads are in process on your iPad. If there are, wait until they have completed before downloading the issue.

Q: I cannot get an issue to download. What can I do?

A: Make sure you are connected to a Wi-Fi network. Our digital editions are too large to be downloaded using a 3G connection.

For any other questions about digital issues, contact our Customer Service Team at [email protected] or call 1-800-846-4004. Thank you!

Shape Magazine Customer Service Number

Love reading Shape Magazine and want to update your subscription? The number to do that from is through the Shape Magazine customer service number. Shape Magazine is made for readers who wish to stay active, be fit, or have a bit more body positivity in their life. If you enjoy their articles and want more, then call their number today and see what they can do for you.

Shape Magazine Customer Service Number

Shape Magazine is written by professionals that know everything there needs to know about being active and healthy. However, if your subscription came through the mail damaged or want to cancel your subscription, their customer service representatives will be able to handle those situations and more. As a magazine company that cares about you as a reader, they want to make sure that you have the best experience receiving and enjoying their magazine.

Customer Service Number: 1-800-340-8953

Shape Magazine Mailing Address

If you need to make a payment to your subscription or want to send their office a letter, you should use their mailing address for any requests that you have regarding their services

Mailing Address:

225 Liberty Street
New York, NY 110281

Shape Magazine Email Address

By contacting them using their email address, you’ll be in touch with a representative within 24 to 48 hours of sending your message.

Email Address: [email protected]

Shape Magazine Customer Support Website

To access their customer service, you will have to log in to your subscription account by either your account number or your name and address. Otherwise, once you do log in, you’ll get information on subscription payments, subscription cancellations, mailing address updates, and much more. If those options don’t help you, you can always call their customer service number, send them an email using their email address, or use their mailing address.

Shape Magazine Blog

Shape Magazine doesn’t have a blog because they technically are a blog. Their magazine features the most exceptional articles on topics such as beauty, health, and fitness. So, as long as you have a subscription to their magazine, you can access all of that and more.

Shape Magazine App

Although Shape Magazine doesn’t have a mobile app you can download, you can still read up on their articles through their online website or your monthly subscription.

Shape Magazine Live Chat

Although Shape Magazine doesn’t have a live chat feature, you can still get the help you need through their customer service page. By logging in, you can access their FAQs and understand their customer service number, email address, and mailing address.

Shape Magazine Social Media

If you’re a fan of their monthly magazine features, then check them out on social media. Through their social media pages such as Twitter, Facebook, Instagram, and Pinterest, Shape Magazine can give you sneak peaks into some of the best articles out there as well as give you the best discounts on their subscriptions.





About Shape Magazine

Shape Magazine is a monthly fitness magazine that focuses on a more academic approach to their articles instead of a commercial one. By making sure that every writer has a medical degree, Shape Magazine makes sure to show body positive healthily rather than endorsing extremes. Thus, Shape Magazine provides articles that are informative for men and women as well as give a positive message about taking care of one’s health. Founded in 1981, Shape Magazine has been changing the way people view their bodies towards a more sustainable future.

Customer Service Number: 1-800-340-8953

Physical Location: 225 Liberty Street, New York, NY 110281

Hours of Operation: M-F 8am-9:30pm, Sat 8am-6pm

Company URL:

Contact Points: phone, email, website, social media

Services Supported: magazine printing, online publication

Shape magazine address change

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